Uploading Numbers directly from Live Platform
This procedure describes how to upload numbers to the Zoom service directly from the Live Platform Management portal.
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To upload numbers to a service: |
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1.
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Select a service, right-click...and then choose Upload Numbers. |
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2.
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From the Calling Profile drop-down list, choose a configured Calling Profile. |
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3.
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In the Customer SIP Connection field, enter the name of a configured PSTN SIP Connection. |
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4.
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In the Service info field, enter the name of the service or related information. This information is used by the Metering service. |
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5.
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From the Number type drop-down, choose one of the following Number types: |
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6.
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In the CAC value field, enter the number of concurrent sessions to apply to the number. For 'User' Number types= 2 ( hard-coded non-configurable value). |
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7.
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Click Add Number to add individual numbers. |
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8.
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From the drop-down list, choose Single number or Range. |
All numbers should be configured in E.164 format with the following validation rules:
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Country calling code (international). |
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Local telephone number or subscriber number. |
The number has the following structure: [+][country code][area code][subscriber number].
Example United States Telephone number: +12127881500
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Subscriber number: 7881500 |
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9.
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Enter the numbers to upload in the relevant field and then click Submit. A confirmation message is displayed. |
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10.
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Click Download numbers template to open a CSV file including example phone numbers. |
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11.
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Configure the file including the list of numbers that you wish to import. All numbers should be in E.164 format as described above. |
The figure below shows how to configure the cells with the '+' value before the country code prefix.
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a.
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Browse to the location of the file. |
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b.
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Click Import. The number import is validated. Close the dialog. |
The successfully imported range is displayed.
The figure below displays an example of an invalid range (missing + sign).
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13.
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Click Submit. The following confirmation is displayed. |
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14.
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In the Navigation pane, click Number Management to view the uploaded numbers. |
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15.
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Return to the Customer Leads page. Note Status Wait for Customer is displayed. |
